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The AlphaGuide app

your electronic mobility advisor

Help is always at hand

The AlphaGuide app from Alphabet is another step toward the mobility of tomorrow. Once installed on your smartphone, the app will support you with a range of useful functions and intelligent solutions – both for business and private use.

Claims reports and FAQs

In the event of a claim, the AlphaGuide app provides you with direct access to the Alphabet service hotline and enables you to report your claim directly via the app. You will receive round-the-clock support from a competent contact person, and detailed answers are provided in the FAQs to many of the questions you may have. 

All in one

Free, easy and convenient

AlphaGuide is free of charge and compatible with standard operating systems. The app is available to download from the App Store and the Google Play Store, and when you open it for the first time you will be guided easily and conveniently through all of the functions. You will then be required to verify your e-mail address and add your Alphabet lease agreement in order to see the details of your vehicle and your current lease.

Lease information, service partners and reclaiming cash expenses

The app helps you to find service partners, garages, petrol stations and charging stations, and provides you with quick and direct access to the details of your lease. What is more, the app can also be used to reclaim cash expenses for services or fuel in a straightforward way.

The benefits of AlphaGuide

  • Service partner search with GPS navigation
  • Petrol stations, Charging stations, Tyre partners, Service partners
  • Submitting claims reports
  • Reclaiming cash expenses
  • Rapid access to lease agreement details
  • FAQ's

Download now from IOS or Android app store!


We are happy to help!

You can reach us by phone Monday to Friday from 8.00 a.m. to 5.30 p.m.

+41 58 269 65 67 (for customers)
+41 58 269 67 54 (for dealers/service partners)