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Quick and simple online payments

While you’ll usually pay any Alphabet invoices by monthly Direct Debit, you might occasionally want to make a one-off payment – perhaps if a fine needs to be paid manually or if a Direct Debit has failed – or check if there are any outstanding payments due on your account.

You can do that using our payment portal. It’s a self-service system that lets you to make payments by credit or debit card.

What’s so good about the payment portal?

Ready when you are

It’s available 24/7 whenever you need it

Clear and transparent

View a summary of outstanding invoices, select which ones you want to pay, offset any credit notes and dispute any invoice you’re not sure about

You’re in control

You can set up an account yourself – no need to contact us

Hi, I am Alphie. How can I help you?