Skip to main content

Accident Management

What is Accident Management?

Alphabet’s centralised Accident Management service reduces the stress and expense of company car collisions. We provide a 24-hour accident hotline and comprehensive accident handling.

Alphabet offers you comprehensive Accident Management that saves you time and money. We significantly reduce your administrative burden and cut settlement time. You also benefit from lower repair and handling charges thanks to our special supplier conditions.

An essential element of our Accident Management is our 24-hour service hotline for drivers. In the event of an incident, your driver notifies our hotline team and we roll out all pertinent accident services. These include on-site assistance, towing, replacement vehicles, repairs and insurance processing. We relieve you of any inconvenience by taking care of the accident follow-up on your behalf. We coordinate with garages for vehicle repairs, deal with insurers directly for claims and manage cases with legal advisors. We also keep tabs on costs and in so doing, ensure maximum efficiency.